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Notice of Privacy

This notice describes how your medical information may be used and disclosed, and how to access this information. Please review it carefully. Submit any written requests to:

Vision Quest Medical Center C/O Cindy Clancy
5680 West Gage Street
Boise, ID 83706

Our Philosophy Regarding Health Information

We are committed to protecting the personal health information created and/or maintained by us.  We create a record of your care and services, which we use to provide appropriate and consistent quality care, and to comply with legal requirements. This Notice applies to all our records of your care. Other providers or facilities may have different policies on the use and disclosure of your health information. 

Your Rights and Our Responsibilities

You may submit a written request for an electronic or paper copy of your records. We will provide your health information, usually within 30 days of your request. We may charge a reasonable, cost based fee. 

You may submit a written request, with reason for changes,  to correct or complete your health information. We may say “no” to your request, but we'll tell you why in writing within 60 days.

You can ask us to contact you in a specific way (for example, home or office phone) or to send mail to a different address.  We will say “yes” to all reasonable requests. 

You can ask us not to use or share certain health information. We are not required to agree, and may say “no" if it would affect your care. If you have paid out-of-pocket in full, you can ask us not to share that information with your health insurer.  We will say "yes" unless a law requires us to share that information. 

You may submit a written request for an electronic or paper list of those we’ve shared your health information with, and why, within the last six years. All disclosures are included except those about treatment, payment, health care operations, and certain other disclosures (such as any you asked us to make). We provide this service free once per year. Additional requests require a cost-based fee. 

Request a copy of this privacy notice at any time, even if you have received the notice electronically.

Choose someone to act for you, such as a medical power of attorney or legal guardian. This person can exercise your rights and make health information choices. We verify their authority before taking action. 

If you feel we have violated your rights, please let us know in a written statement. You can also file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights. We will NOT retaliate against you for filing a complaint. 

Your Choices for Sharing Certain Health Information

If you have a preference in the situations described below, tell us and we will follow your instructions.

You have the right and choice to tell us to share your information with: family, close friends, or others involved in your care; in a disaster relief situation; in a hospital directory. If you are unable to tell us your preference we may share your information if we believe it’s in your best interest. We may also share your information when needed to lessen a serious and imminent threat to health or safety. 

We never share your information for: marketing purposes, selling your information, or most sharing of psychotherapy notes, unless you give us written permission.

We may contact you for fundraising efforts, but you can tell us not to contact you again. 

We typically use or share your health information: with other professionals treating you, to run our practice, improve care, and contact you, and to bill and get payment from health plans or other entities. 

How else can we use or share your health information? 

We are allowed or required to share your information and must meet legal conditions for these purposes: 

• Disease prevention
• Health research
• Help with product recalls
• Report adverse reactions to medications
• Report suspected abuse, neglect, or domestic violence
• Prevent or reduce a serious threat to anyone's health or safety
• Organ and tissue donation requests from organ procurement organizations.
• Work with a coroner, medical examiner, or funeral director when an individual dies.
• Adhere to state and federal law requirements, including the Department of Health and Human Services which verifies federal privacy law compliance.
• Respond to workers' compensation claims, law enforcement requirements, health oversight agencies, and special government functions such as military, national security, and presidential protective services 
• Respond to a court or administrative order, or in response to a subpoena.

Our Responsibilities

• We are required by law to maintain the privacy and security of your protected health information.
• We will let you know promptly if a breach occurs that may have compromised the privacy or security of your information.
• We must follow the duties and privacy practices described in this notice and give you a copy of it.
• We will not use or share your information other than as described here unless you tell us we can in writing. If you may change your mind at any time, let us know in writing. 

Changes to the Terms of this Notice

We can change the terms of this notice, and the changes will apply to all information we have about you. The new notice will be available upon request, in our office, and on our website.